Stir Tea is committed to ensuring that you are aware of and
satisfied with how information about you is collected and used. We
appreciate your trust that we will be sensible about how we use
information that we may collect. This privacy policy details what types
of information we collect and for what purposes.
First
and foremost, we will not rent, sell or trade your personal information
to any third party without your permission. However, we will co-operate
fully should a situation arise where we are required by law or legal
process to provide information about a customer.
We may
send occasional updates and promotional offers to your email address if
you make a purchase or sign-up to our newsletter. If you wish to be
permanently removed from that list please visit
www.teaglobal.co.nz/newsletters/subscribers/edit.html. Our email newsletter system is compliant with the unsolicited email act.
We collect and save
mailing addresses during the order process may be used in the future to
send catalogs and/or special offers. If you wish to be removed from
that list, please email . We also collect phone
numbers during the order process. We use phone numbers solely in cases
where an issue arises with the order that you placed or to give the courier company to facilitate delivery of your order.
We
collect credit card information when you place an order, and use it
solely to process your order. We use industry standard Secure Socket
Layer (SSL) encryption to ensure that your payment information is kept
confidential. We do not retain credit card numbers for future orders
and we never share any payment information with any third party, other
than the credit card processing company. We will never ask for your
credit card information via email or any online chat program. If
someone contacts you asking for credit card information claiming to be
from Stir Tea, please contact us directly at (03) 442-9033 or
to advise us of the circumstances.
We
may share non-personal, non-individual statistical or demographic
information in aggregate form with our marketing partners or other
third parties for research purposes. In other words, we will not tell
our marketing partners that you purchased a specific product, but we
may tell them how many customers purchased that product.
We
use web server logs and "cookies" to track user behavior on our
website. We use this information to improve our website performance and
track the effectiveness of our marketing campaigns. In the future, we
may use this information to personalize your experience with our online
store. However, we only analyze this data in aggregate and cannot tie
browsing behavior back to individual customer names. We ask that children
do not submit information to us without the consent of a parent or
guardian.
Since
offerings and technologies change, we reserve the right to change,
modify, add or remove portions of our Privacy Policy at any time
without prior notice. If policy changes are substantial, we will notify
our customers via email. Please periodically review our Privacy Policy
for changes. This version was updated on September 7th 2011.
If you have any questions or concerns about our privacy policy, please contact us at .
